For the front desk
Every guest message in one inbox.
Email, Booking.com, Expedia and Agoda messages and Google reviews arrive in one list. The front desk sees the language, the urgency and a draft reply in the guest’s language. Nothing is sent until a person approves it.
01
Sorted as it arrives
Each message is tagged by type, intent, language, department and how soon it needs a reply.
02
A draft, not a promise
The reply stays in the guest’s language. Prices and refunds can only come from saved replies the hotel has approved.
03
A person sends it
Front desk, sales or the owner approve; viewers cannot. Medical and safety messages go to a person straight away, with no automatic reply.